Terms and Conditions

Personal Information

Information you provide during a private session, course, or workshop is of the utmost importance. It will remain strictly confidential and will not be shared with any other parties.

Email Privacy

If you received a mailing from Vivian Osal, (a) your email address is either listed with as someone who has expressly shared this address for the purpose of receiving information in the future (“opt-in”), or (b) you have registered or purchased or otherwise have an existing relationship with Vivian Osal. Your time and attention is respected by controlling the frequency of mailings.

Your email address will never be shared, sold, or rented to anyone. If you have received an email in error or you wish to stop receiving emails from Vivian Osal, you may remove yourself from the mailing list by sending an email with the word “UNSUBSCRIBE” in the header.

Disclaimer

Services offered by Vivian Osal are not intended to act as a replacement for proper medical or psychological care. Vivian Osal makes no claims receiving any of her services will cure any illness. Consult your physician or health care professional regarding particular health matters. Vivian Osal disclaims any liability arising directly or indirectly from any information given or received during your consultation(s) with her.

Intuitive information received during a session is intended to provide general and inner developmental information only, and is not intended as medical advice, psychiatric or psychological evaluation, diagnosis, or treatment. Vivian Osal does not diagnose conditions, nor perform medical treatment, prescribe substances or interferes with the treatment of a licensed medical professional.

Energy sessions can be used together with any other form of medical, natural or alternative therapy in order to compliment it. It is recommended you see a licensed physical or licensed health care professional for any physical or psychological need you may have.

The word ‘healing’ means to bring your body to balance, this is different for each person. You are welcome to discuss your expectations prior to receiving a session with Vivian Osal.

The client understands the body has the ability to heal itself. Long-term imbalances in the body sometimes require multiple treatments to bring the whole body system back into balance.

Self-improvement requires commitment on the part of the client, a willingness to make changes and take action in a positive way to receive the full benefit of a session with Vivian Osal.

You must be 18 years old or older for my services.  Individuals under the age of 18 must give proof of parental/guardian consent.

Refund Policy

Courses

There is no refund on full payments or deposits made for courses, but the amount paid may be used within the year towards a future service or course. The total amount paid is transferable to a friend or family member.  This policy is applicable if either Vivian Osal requires to reschedule the class or the client needs to cancel for any reason.

Events

There is no refund on payments made for events, such as meditation gatherings or Reiki workshops/shares.  The payment is not transferrable to another event. Full payments are made to reserve your seat for the particular event.  If you are unable to attend, you may transfer your seat to a friend for the particular event.

Sessions

If you have purchased prepaid package or session you may transfer the session(s) to a friend or family member. All session must be used within a year of purchase. There are no refunds for sessions purchased.

Gift Certificates

Gift Certificates are to be used within one year of purchase.

Payment Options

All prices in Canadian Dollars.  HST (13%) will be charged during PayPal checkout.  If you are paying using Interac Email transfer, please add 13% to the total amount.

The following are payment options available.

  • I Accept credit card payments at my office and online with Secure Online payment via PayPal. This means that your credit card number and billing address are not provided to the seller. If you require your item delivered please provide a shipping address. You do not need to have a PayPal account to use this option.
  • Interac Email Transfer: Interac Email Money Transfers are a simple, convenient, and secure way to send and receive money directly from one bank account to another. All you need is access to online banking through a participating financial institution, and you can send money to anyone with an email address and a bank account in Canada — without sharing any personal or financial information. It’s a great alternative to cheques and cash. Log into your bank, go to “Payments/Transfers” and locate “Interac Email Money Tranfers” following the prompts on your screen.
    Click for more information.

Course manuals and certificates will not be given until full payment has been received.

Missed Appointments

As a courtesy and to avoid being charged half of your session fee, please reschedule or cancel at least 24 hours before your scheduled appointment.

If you have any questions please do not hesitate to contact me.

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